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Review titled Thank you for your excellent care.
by Mary Wood. - Posted on 22 Sep 2023
I had an ultrasound scan at Healthshare, Norwich, and had the best possible experience with a procedure which I had been dreading. The practitioner and nurse were highly skilled and totally professional, also kind and warm, and gave me a respectful, dignified experience throughout. Thank you so much, Healthshare.
Visited September 2023
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Review titled Awesome
by Emma Bassett. - Posted on 23 Sep 2023
Really nice clinic and staff , everything clean, staff friendly and helpful. I felt as comfortable as I could and would happily have more tests done at this facility. Unfortunately I am NHS so it was a bit of a treat coming here.
Visited September 2023
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Review titled Professional and accessible assessment
by Carole . - Posted on 20 Sep 2023
Was called in at time specified. Polite, professional and knowledgeable. Thorough assessment and explanation. Appointment made with appropriate service to provide further treatment. All within 10 days of referral.
Visited September 2023
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Review titled Great experience
by Nasar Hussain bukhari. - Posted on 20 Sep 2023
I had excellent experience with health share. Staff who conducted MRI scans were very professional and well beheaved.
Visited September 2023
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Review titled Impressive experience
by Ray. - Posted on 20 Sep 2023
Fairly quick booking, 2 months earlier than I was expecting. Offered an earlier booking time on the day due to cancellation. Seen on time, scan explained to me. Very happy with staff and the whole procedure
Visited September 2023
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Review titled Terrible service
by Joshua Parkin. - Posted on 14 Sep 2023
I arrived for my appointment at the time I was told in a text by health share, at the place I was told by health share. I waited 30 minutes past my appointment time untill the nurse informed me that I didn't have an appointment. That I was meant to be somewhere the day before at 9am, which I was not told by health share. And that because I had this appointment that I did not know about, my appointment that I was told I had, was no longer mine, instead, it had been given to somebody else. The nurse then helpfully told me that, it's managed externally, she can't do anything, that health share are useless, and that if she could, she would fire them all. She said that I should call their booking line. I did. I was told that they had a "newbie" who'd made a "boo-boo." I wouldn't mind such a mess up, if I was out for a lunch, or booking a cinema ticket. But I was here to get a screening, for something I'd already waited two months for, and that, should it prove to not be benign, could be fatal. So yeah, thank you for making me take my time off of work for nothing. Paying my good money for nothing. And ultimately, leaving the lingering cloud of doubt above my head. I would like to use much stronger language, but I want this to be seen, as, whilst whoever is in charge of health share is probably chuffed to bits that there start-up won an NHS contract, to the worried patient, they have only made things worse. I suppose there is a world where this is a one off. But I don't believe it, given the nurses response when she realised what had happened. I'm quite frankly disgusted that the NHS has resorted to relying on such a terrible service.
Visited September 2023
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Review titled Great Clinic
by Lorraine . - Posted on 18 Sep 2023
Excellent experience at Healthshare Norfolk, treated with kindness and professionalism by all the staff, which meant a lot during an anxious time. Thank you all so much.
Visited September 2023
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Review titled I recommend this clinic
by Petya Nedkova. - Posted on 17 Sep 2023
The staff is very good. The clinic is in a great location but as a non-driver it was extremely difficult to get there.
Visited September 2023
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Review titled Works very well
by ken Lewis. - Posted on 17 Sep 2023
Pleasant experience with helpful and considerate staff. All worked with efficiency and care. And were very attentive to my needs
Visited September 2023
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Review titled Very satisfactory practice
by James Courtney. - Posted on 16 Sep 2023
Having just recently moved to the area, initial findings are very impressive and I thank everyone I've come into contact with.
Visited September 2023