Primary care network
The Challenge
Aware of the direction of travel towards accountable care in health commissioning, a GP group in one of our service localities was keen to form an independent PCH to deliver out of hospital services to their combined population, with a view to future MCP transition. Our work in service transformation, innovation and delivery locally led them to approach us to partner them in management and ownership of the PCH. The challenge was to build, coordinate and mobilise an independent Primary Care ‘at scale’ organisation, delivering on 18 ‘out of hospital’ care contracts.
What we did
We created and agreed a new, collaborative corporate structure and developed governance arrangements reflecting the requirement for collective, population-based healthcare.
We designed and operated a new Single Point of Access triage to update and streamline the administration, reduce unwarranted variation of care and ensure equality of access and service coverage.
The Results
A safe, efficient and collaborative organisation delivering joined up and accessible community care to a population of 60,000 people.
Established a proof of concept locally for the delivery of Primary Care Home, at scale working.