Accessibility & Choice

The ability to offer a wide variety of choice and ease of access to healthcare services has proven to be very successful in enhancing patient experiences, improving overall clinical outcomes and reducing cancellation and DNA rates. We recognize the need to accommodate patient user groups who have access restraints due to work, educational and carer responsibilities and look to work with facility providers to optimize opening hours so as to offer out of core hours and normal working hours on Saturdays and bank holidays. At present all our services offer a minimum of 20% of clinic slots outside core working hours.